Legal
Cookie Policy
Last updated: 20 September 2026
This Cookie Policy explains how BioMY Healthcare Sdn. Bhd. ("BioMY Healthcare", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at biomyhealthcare.com (the "Site"). It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how their site is used.
Similar technologies include web beacons, pixel tags, local storage, and session storage, which function in a comparable way to cookies. References to "cookies" in this Policy include all such similar technologies.
2. Types of Cookies We Use
| Category | Purpose | Can be disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Site to function. They enable core features such as page navigation, form submission, and security. The Site cannot function properly without these cookies. | Browser controls; some functions may stop working |
| Performance / Analytics | Collect usage information associated with pseudonymous visitor identifiers about how visitors use the Site, such as which pages are visited most often and whether visitors receive error messages. This helps us improve how the Site works. | Yes |
| Functional | Allow the Site to remember choices you make and provide enhanced, more personalised features. | Yes |
| Marketing / Targeting | Used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. | Yes |
3. Specific Cookies We Use
3.1 Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| app_session_id | BioMY Healthcare | Maintains session state for authenticated users | Configured sign-in period; cleared on sign-out |
3.2 Analytics and Advertising Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier | Up to 2 years by default; provider settings and browser limits may shorten this |
| _ga_* | Google Analytics | Persists session state across page requests | Up to 2 years by default; provider settings and browser limits may shorten this |
| _gcl_* | Google Ads | Associates advertising clicks with subsequent website activity when applicable tags and identifiers are present | Up to 90 days by default; settings and browser limits may differ |
3.3 Browser Storage
The Site also uses local storage and session storage, which are separate from cookies. Local storage has no automatic expiry in the current application and remains until cleared by the Site or your browser. Session storage normally lasts for the browser tab's session.
- Visitor and attribution records:
biomy_visitor_id,biomy_session_number,biomy_first_touch_attribution,biomy_last_touch_attributionandbiomy_touchpoint_historysupport website measurement and campaign attribution in local storage. - Visit records:
biomy_session_id,biomy_session_numberandbiomy_session_started_atsupport visit measurement in session storage. - Submission confirmation:
biomy_confirmed_submissions_v1helps prevent counting a confirmed form submission more than once during the tab session. - Stored preferences, where present:
biomy_consent_stateand the legacybiomy_cookie_consentrecord are read from local storage. Deployment defaults are not recorded as your explicit choice.
Cookie names and lifetimes can vary with provider settings, tag configuration and browser restrictions. Not every listed cookie is present on every visit. Clear website data in your browser to remove both cookies and browser storage.
4. Third-Party Services
Some cookies on the Site are placed by third-party services. These third parties may use cookies to collect information about your online activities across different websites over time. We do not control these third-party cookies and they are subject to the respective third party's privacy policy.
Third-party services used for website and campaign measurement include:
- Google Analytics (analytics) - Google Privacy Policy
- Google Ads (advertising and conversion measurement) - Google cookie information
- Google Tag Manager (loads and manages measurement tags; the tags it deploys may use cookies) - Google Privacy Policy
5. Managing Your Cookie Preferences
The Site does not show a cookie consent banner by default. You can use the inline measurement choice below. Essential cookies support website functions, and analytics help us understand website performance. Selecting "Help us understand how you found us" allows Google Ads measurement cookies and the use of hashed contact details to measure enquiries. This choice is unchecked unless you previously selected it. You can change your choice below or on the enquiry form; opening "How this works" explains the details. You can also manage or block cookies through your browser settings.
How this works
Selecting this allows Google Ads measurement cookies and shares a hashed version of your email and phone number with Google to measure which ads bring enquiries. Your details are converted into a code before being shared for matching. You can change this choice on this form or the Cookie Policy page. See our Privacy Policy.
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.
For information on how to manage cookies in your browser, please visit:
5.2 Opting Out of Analytics
On supported browsers, Google offers an analytics opt-out add-on: Google Analytics Opt-out Browser Add-on.
5.3 Google Advertising Controls
You can review Google advertising preferences in My Ad Center. Turning off personalised ads does not disable every measurement technology. Use your browser's cookie and site-data controls as well, or contact us about your information.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies. The "Last updated" date at the top of this page indicates when this Policy was last revised.
7. Contact Us
If you have any questions about our use of cookies, please contact us at info@biomyhealthcare.com.