Terms of Service

Please read these Terms of Service carefully before using the website located at biomyhealthcare.com (the "Site") operated by BioMY Healthcare Sdn. Bhd. ("BioMY Healthcare", "we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.

1. About These Terms

These Terms govern your access to and use of the Site, including any content, features, and services offered on or through the Site. They apply to all visitors, users, and others who access the Site.

We reserve the right to update or modify these Terms at any time without prior notice. The date of the most recent revision appears at the top of this page. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

BioMY Healthcare Sdn. Bhd. handles OEM and ODM enquiries and coordinates powder beverage and health supplement projects through manufacturing facilities in Malaysia. Our contact address is No. 20, Jalan BK 1/13, Kinrara Industrial Park, 47180 Puchong, Selangor, Malaysia.

2. Use of the Site

The Site is intended for business-to-business (B2B) use by brand owners, distributors, and companies seeking contract manufacturing services for health supplements. You agree to use the Site only for lawful purposes and in a manner that does not:

• Violate any applicable local, national, or international law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Knowingly transmit data that contains viruses, Trojan horses, worms, or other harmful programs.
• Attempt to gain unauthorised access to any part of the Site or its related systems.
• Use automated tools to scrape, crawl, or extract data from the Site without our prior written consent.
• Reproduce, duplicate, copy, or re-sell any part of the Site in contravention of these Terms.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.

We reserve the right to terminate or restrict your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

3. Information and Enquiries

The Site is intended to provide general information about BioMY Healthcare's manufacturing and product development services. Nothing on the Site constitutes a binding offer, contract, or commitment to provide any specific service unless confirmed in writing by an authorised representative of BioMY Healthcare.

Submitting a contact form, quote request, or WhatsApp message through the Site does not constitute a binding contract or order. All enquiries are treated as expressions of interest only. The contracting parties, production site, scope, certification requirements and acceptance terms must be identified in the applicable written quotation or agreement.

All pricing, timelines, and specifications communicated through the Site or in response to enquiries are indicative only and subject to formal quotation. BioMY reserves the right to decline any enquiry at its sole discretion.

When you submit an enquiry, you agree to provide accurate, current, and complete information. We will use the information you provide in accordance with our Privacy Policy.

4. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by BioMY Healthcare Sdn. Bhd., its licensors, or other providers of such material and are protected by Malaysian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may view, download, and print pages from the Site for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. Any other use requires our prior written consent.

You must not:

• Reproduce, distribute, modify, create derivative works of, publicly display, or republish any material from the Site.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site.
• Use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us.

The BioMY Healthcare name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BioMY Healthcare Sdn. Bhd.. You must not use such marks without our prior written permission.

5. Accuracy of Information

We endeavour to ensure that the information on the Site is accurate and up to date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose.

Product specifications, certifications, minimum order quantities, lead times, and pricing information are provided as general guidance only and are subject to change without notice. Confirmed details will be provided in a formal quotation or agreement.

6. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by BioMY Healthcare. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

The inclusion of any link does not imply endorsement by BioMY Healthcare of the linked site. We strongly advise you to read the terms and conditions and privacy policy of any third-party site you visit.

7. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

BioMY Healthcare does not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that the Site or the server that makes it available are free of viruses or other harmful components. For a full disclaimer, please refer to our Disclaimer.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall BioMY Healthcare Sdn. Bhd., its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Site.
• Any conduct or content of any third party on the Site.
• Any content obtained from the Site.
• Unauthorised access, use, or alteration of your transmissions or content.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Malaysian law.

9. Indemnification

You agree to defend, indemnify, and hold harmless BioMY Healthcare Sdn. Bhd. and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of and access to the Site, or from your violation of these Terms.

10. Privacy and Cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which explain the handling of your information and the controls available to you. Nothing in these Terms removes rights you have under applicable data protection law.

11. Personal Data and Enquiry Handling

Enquiry details may be shared with the manufacturing, formulation, quality and commercial teams handling your requested project. Our Privacy Policy explains these recipient categories, the purposes of sharing and how to contact us about your information.

Contact us at info@biomyhealthcare.com to request access or correction, withdraw consent where applicable, or stop direct marketing. Requests are handled subject to applicable law and any required identity checks.

Malaysia's Personal Data Protection Act 2010 and any other applicable data protection requirements apply to our handling of personal data. This website does not represent a certification of compliance. We do not exclude rights or obligations that apply to you under those laws.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by the courts of Malaysia, and you irrevocably submit to the exclusive jurisdiction of those courts.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and BioMY Healthcare Sdn. Bhd. with respect to the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site.

15. Contact Us

If you have any questions about these Terms, please contact us: